Terms of Service

1. Provider

Kobe is provided by: Kobe UG (haftungsbeschränkt) Pauline-Staegemann-Straße 2 10249 Berlin Germany

Represented by: Nils Koepchen, Managing Director

Email: support@getkobe.ai

(“Kobe”, “we”, “us” or “our”)

By creating an account, downloading, purchasing or using Kobe, you agree to these Terms.

If you are a consumer, mandatory consumer protection rights under applicable law remain unaffected by these Terms.

2. What Kobe Is

Kobe is an AI-powered software application designed to help you understand and make more of your professional experience.

Depending on the functionality available to you, Kobe may:

• analyze professional and work-related information you provide or connect;
• identify projects, skills, strengths and areas of expertise;
• generate reports, assessments and recommendations;
• help you explore potential career and freelance opportunities;
• help you develop offers, positioning and execution plans;
• allow you to interact with your professional data and reports;
• generate AI-powered insights based on your work context.

Kobe provides analyses, tools and recommendations.

Kobe does not make professional decisions on your behalf and does not guarantee any particular career, employment, freelance, revenue or business outcome.

3. Free and Premium Features

Kobe operates on a freemium model.

Certain functionality is available without a paid subscription.

The Free version currently allows you, in particular, to create and view an initial report based on information made available to Kobe.

Additional functionality requires a paid Kobe Premium subscription.

Premium may include:

• interacting with reports and underlying data;
• exploring reports and insights in greater depth;
• generating reports covering longer periods;
• connecting additional supported data sources;
• receiving additional AI-generated insights and recommendations;
• using execution and other advanced Kobe functionality.

The exact functionality included in Free and Premium may evolve subject to the requirements set out in these Terms.

The functionality applicable to you will be displayed in the product or before you purchase a paid subscription.

Mandatory consumer rights relating to digital products remain unaffected.

4. Accounts and Contract Formation

A Kobe account is required to use the service.

An account may currently be created using, in particular:

• Google sign-in; or
• email-based authentication.

You must provide accurate information when registering and keep your account credentials secure.

A contract for the free use of Kobe is formed when you complete registration, agree to the applicable Terms and we activate your account or otherwise provide you with access to Kobe.

To purchase a Kobe Premium subscription, the contract is concluded through the following technical steps:

1. You select Kobe Premium or another paid plan displayed to you.
2. You are shown the applicable price, billing interval, main Premium functionality and automatic-renewal terms.
3. You enter or confirm the information required for payment.
4. Before submitting the order, you can review and correct the information you have entered.
5. You agree to the Terms applicable to the purchase and are given an opportunity to review information concerning your right of withdrawal.
6. You submit an order that clearly creates a payment obligation through the checkout.
7. We accept your order by electronically confirming the purchase or activating Kobe Premium.

The paid subscription contract is formed when we accept your order.

We electronically confirm receipt of your order or conclusion of the contract.

The contractual terms, including the Terms applicable at the time of purchase, are made available to you in a form that can be viewed and saved.

After purchasing a paid subscription, you receive an electronic contract confirmation containing the contractual information applicable to your purchase.

We retain the contractual information required to manage your account, subscription and transactions in accordance with our Privacy Policy and applicable statutory retention requirements.

The Terms are made available in German and English. The contractual language version is the version displayed to you in connection with the relevant contract and accepted by you.

5. Kobe Premium Subscription

Kobe Premium is currently offered as a recurring monthly subscription.

The current standard monthly price is: €29.99 per month, unless another price, discount or currency is displayed to you before purchase.

The final total price, including applicable taxes, billing interval and any applicable discount, will be clearly displayed before you complete the purchase.

Your subscription begins when your payment is successfully completed and Premium access is activated.

All Premium functionality included in your plan becomes available immediately after successful payment.

Unless cancelled, the subscription automatically renews for another monthly billing period.

6. Early Access Lifetime Price

The first 100 qualifying users who successfully purchase a paid Kobe Premium subscription are eligible for an Early Access price equal to 50% of the standard monthly price offered at the time of their initial purchase.

The exact discounted monthly price will be displayed to you before purchase at checkout.

The discounted monthly price confirmed at checkout will remain the monthly price for the same Kobe Premium subscription for as long as that subscription remains continuously active.

A later increase in Kobe's standard monthly price will not increase the Early Access monthly price confirmed for your continuously active subscription.

If you cancel or validly withdraw from the subscription and later subscribe again, the previous Early Access price is not automatically restored.

Temporary payment failures that are successfully resolved through our normal payment retry or payment-update process do not by themselves terminate the Early Access price.

If you validly withdraw from your first subscription and receive a full refund, the paid subscription ends and the related Early Access price entitlement ends with it. We may make the resulting Early Access place available to another user.

The offer applies only to the first 100 successfully activated paid subscriptions for which the Early Access price is expressly displayed and confirmed at checkout.

7. Payments

Payments are processed through Stripe or another payment provider identified at checkout.

By purchasing Kobe Premium, you authorize the applicable payment provider to charge your selected payment method for:

• the initial billing period; and
• each subsequent monthly renewal period,

until your subscription is cancelled.

We do not directly receive or store your complete payment card details.

If a payment fails, we may:

• retry the payment;
• ask you to update your payment method;
• temporarily restrict Premium functionality; or
• suspend the paid subscription until payment is successfully completed.

Additional information about payment-data processing is available in our Privacy Policy.

8. Automatic Renewal

Kobe Premium automatically renews each month unless you cancel the subscription before the next renewal date.

Before purchase, we clearly display:

• the recurring nature of the subscription;
• the applicable total price;
• the billing interval; and
• the ability to cancel.

Unless the subscription has been validly cancelled, the amount due for the next billing period will automatically be charged to your selected payment method.

9. Cancelling Your Subscription

You may cancel your Kobe Premium subscription at any time.

An ordinary cancellation prevents the subscription from automatically renewing for another billing period.

Unless applicable law requires otherwise, you may continue to use Premium until the end of the billing period you have already paid for.

For example: If your subscription renews on the first day of each month and you cancel on September 10, Premium access will generally remain available until the next scheduled renewal date on October 1.

No further subscription payment will be charged after that point.

An ordinary cancellation does not automatically result in a refund of the current billing period that has already been paid.

Ordinary cancellation is separate from exercising a withdrawal right during the initial 14-day period.

For consumer subscriptions concluded online, we provide a permanently and easily accessible electronic cancellation function where required by applicable law.

Mandatory rights of extraordinary termination remain unaffected.

10. 14-Day Withdrawal and Full Refund

Consumers may have a statutory right of withdrawal for distance contracts entered into online.

For the first paid Kobe Premium subscription, Kobe additionally applies a uniform 14-day withdrawal and refund period.

You may withdraw from your first paid subscription within 14 days after entering into the contract without giving any reason.

If you validly withdraw within this period:

• your paid subscription is terminated;
• your first subscription payment is refunded in full;
• we do not deduct any usage-based or pro-rated amount for Premium functionality already used;
• no additional cancellation or refund fee applies; and
• the subscription will not renew.

Premium functionality becomes available immediately after successful payment.

Although you may use Premium during the withdrawal period, we do not reduce the refund under this policy because of Premium functionality already used during that period.

Mandatory statutory withdrawal and consumer rights remain unaffected.

11. Complimentary Premium Access After Withdrawal

As an additional Early Access benefit, after a valid withdrawal you may continue using Kobe Premium free of charge until the end of the original 14-day period.

The period is calculated from the date your original paid subscription began.

For example: If your paid subscription starts on September 1 and you withdraw on September 5:

• your first payment is refunded in full;
• the paid subscription ends;
• there is no renewal or further charge; and
• you may continue using Premium free of charge until the end of September 14.

This complimentary Premium access is a separate voluntary Early Access benefit.

It does not continue or reinstate the withdrawn paid subscription.

It does not renew automatically and does not create any further payment obligation.

The complimentary access automatically ends when the original 14-day period expires.

While you use this complimentary access, the provisions of these Terms concerning use of Kobe, intellectual property, acceptable use, AI-generated outputs and your responsibilities continue to apply accordingly.

12. Exercising a Right of Withdrawal

You do not need to provide a reason for withdrawal.

Where a statutory right of withdrawal applies, you may exercise it in particular through the electronic withdrawal function made available on our website.

You may also contact: support@getkobe.ai

Your statement only needs to clearly communicate your decision to withdraw from the contract.

Where required by applicable law, we provide a permanently available, prominently placed and easily accessible electronic withdrawal function during the withdrawal period.

For withdrawals submitted electronically, we provide confirmation of receipt without undue delay on a durable medium, including the content of the withdrawal statement and the date and time it was received.

Further information, including our statutory withdrawal notice and model withdrawal form, is available in our separate Right of Withdrawal notice.

13. Refunds

A valid withdrawal during the initial 14-day period results in a full refund of the first subscription payment.

The refund is generally made using the same payment method used for the original payment unless otherwise agreed.

We initiate refunds without undue delay and within any applicable statutory deadline.

Where the German statutory right of withdrawal applies, repayment will be made no later than 14 days after we receive your withdrawal.

The voluntary complimentary Premium access described in Section 11 does not delay the refund.

After the initial 14-day period, subscription payments already made are generally non-refundable unless:

• applicable law requires a refund;
• statutory remedies for defective digital products provide you with a right to a refund;
• we terminate a paid service in circumstances requiring reimbursement; or
• we expressly agree to provide a refund.

Automatic monthly renewals do not create a new voluntary 14-day refund period.

Mandatory consumer rights remain unaffected.

14. Your Work Data

Kobe allows you to provide, import or connect professional and work-related information.

You retain the rights you hold in information you provide.

You grant Kobe only those limited rights necessary to process such information for the purpose of providing, operating, securing and developing Kobe in accordance with these Terms and our Privacy Policy.

You may only provide, upload or connect data that you are legally permitted to access and process for this purpose.

Work data may contain information relating to:

• colleagues;
• employers;
• customers;
• business partners;
• professional contacts; or
• other third parties.

You are responsible for ensuring that your use of such information through Kobe is lawful.

15. Connected Services and Data Sources

Kobe may allow you to provide data from third-party services or connect third-party services to Kobe.

Currently supported sources may include, in particular, Slack and LinkedIn.

Supported integrations and data sources may change over time.

Your use of third-party services remains subject to the applicable provider's own terms, permissions and privacy policies.

You are responsible for ensuring that you have the necessary authorization to connect or provide information from such services to Kobe.

16. Local Storage and External AI Services

Kobe is designed as a local Mac application.

Substantial parts of your professional work context are stored locally on your Mac.

However, not all processing takes place exclusively on your device.

Certain AI-powered functionality uses external AI services, including models from Google's Gemini model family.

Selected excerpts or processed context required to perform an AI function requested by you may therefore be transmitted to external AI services.

Further information concerning:

• local storage;
• Gemini API processing;
• logging;
• retention;
• service providers; and
• international data transfers

is available in our Privacy Policy.

17. AI-Generated Outputs

Kobe uses artificial intelligence to generate reports, assessments, recommendations, scores, insights, text and other outputs.

AI-generated outputs may:

• contain errors;
• be incomplete;
• rely on incomplete or incorrect source information;
• represent probabilistic assessments;
• become outdated;
• be unsuitable for your particular circumstances.

You should review important outputs before relying on or acting on them.

Kobe does not guarantee:

• that an identified skill or area of expertise is genuinely unique;
• that a particular career or freelance opportunity will be successful;
• that an offer will generate demand;
• that you will acquire particular customers;
• any specific level of revenue;
• any particular professional or business outcome;
• complete accuracy of scores, predictions or comparative assessments.

Kobe does not provide legal, tax, financial, investment or employment-law advice.

You remain responsible for decisions you make based on Kobe outputs.

18. Your Content and Kobe Outputs

You retain your rights in content you provide to Kobe to the extent that you hold such rights.

We do not acquire ownership or broad rights in your underlying work data merely because Kobe processes it.

Subject to applicable law and third-party rights, you may use outputs generated specifically for you through Kobe for personal or commercial purposes.

You are responsible for checking whether the use or publication of generated materials infringes third-party rights.

19. License to Use Kobe

Subject to these Terms and any subscription requirements applicable to particular functionality, we grant you a limited, non-exclusive, non-transferable and non-sublicensable right to install and use Kobe for your personal or internal professional purposes.

You may not:

• sell, rent or commercially redistribute Kobe itself;
• sublicense access to Kobe;
• circumvent technical access, usage or subscription restrictions;
• gain unauthorized access to systems or accounts;
• interfere with the operation or security of Kobe;
• systematically extract substantial parts of Kobe to develop a competing service;
• reverse engineer Kobe except to the extent such a restriction is limited by mandatory law.

Mandatory statutory rights remain unaffected.

20. Acceptable Use

You may not use Kobe:

• for unlawful, fraudulent or abusive purposes;
• to access information without authorization;
• in breach of confidentiality obligations;
• to infringe intellectual property, privacy, data protection or other third-party rights;
• to distribute malicious software;
• to interfere with our technical infrastructure;
• to impersonate another person;
• to circumvent security, usage or payment restrictions.

We may take proportionate measures to investigate suspected misuse and protect Kobe, our users and third parties.

21. Third-Party Services

Kobe relies on third-party providers for certain functionality, including services for:

• authentication;
• payment processing;
• hosting and infrastructure;
• AI processing;
• connected data sources.

Third-party providers may change, restrict or discontinue their services, APIs, terms or technical capabilities.

We are not responsible for impairments caused exclusively by circumstances outside our reasonable control.

Mandatory consumer rights remain unaffected.

22. Availability and Changes to Kobe

Kobe is actively developed and is currently offered as an Early Access or Beta product.

We may modify Kobe and individual functionality where there is a valid reason to do so.

Valid reasons may include:

• improving functionality, usability or performance;
• adapting Kobe to technical developments;
• maintaining compatibility with operating systems or third-party services;
• changes to third-party APIs or services;
• improving security;
• preventing fraud or abuse;
• complying with legal or regulatory requirements;
• developing or replacing functionality in response to reasonable product requirements.

Changes to an ongoing paid digital service will not result in additional charges without your separate agreement.

Where required by applicable law, we will inform you clearly and comprehensibly about changes.

Where a modification more than insignificantly impairs your access to or use of Kobe, we will, where required by applicable law, inform you within a reasonable period before the modification on a durable medium about the modification and any statutory rights available to you.

Such rights may include a statutory right to terminate the contract without charge.

Mandatory consumer rights remain unaffected.

23. Updates and Security

We provide updates, including security updates, to the extent required by applicable law.

You are responsible for installing available updates within a reasonable period where this is necessary for the safe and proper use of Kobe and you have been properly informed about the update and the consequences of failing to install it.

Mandatory statutory rights remain unaffected.

24. Intellectual Property

Kobe, including in particular its:

• software;
• design;
• branding;
• interfaces;
• underlying technology;
• website;
• documentation; and
• other proprietary materials

is protected by copyright, trademark and other intellectual property laws.

Except for the limited license expressly granted under these Terms, no rights in Kobe are transferred to you.

25. Suspension and Termination

You may stop using Kobe at any time.

We may proportionately restrict, suspend or terminate your access where:

• you materially breach these Terms;
• payments due remain outstanding despite reasonable payment attempts;
• your use creates a material security risk;
• your use is unlawful or abusive;
• we are legally required to do so.

Where reasonable and legally required, we will provide prior notice and an opportunity to remedy a remediable breach.

Mandatory termination, refund and consumer rights remain unaffected.

26. Statutory Rights for Digital Products

If you are a consumer, mandatory statutory rights relating to digital products remain fully unaffected.

These may include statutory requirements relating to:

• functionality;
• compatibility;
• interoperability;
• security;
• conformity;
• supply;
• updates;
• remedies for lack of conformity.

Nothing in these Terms excludes or restricts rights that cannot lawfully be excluded or restricted.

27. Liability

We are liable without limitation:

• for intent and gross negligence;
• for damages resulting from injury to life, body or health;
• under mandatory product liability laws;
• where we have expressly assumed a guarantee; and
• in all other cases where liability cannot lawfully be excluded or restricted.

We are also liable for ordinary negligence where we breach a material contractual obligation.

Material contractual obligations are obligations whose performance is essential to the proper performance of the contract and on whose performance you may normally rely.

In such cases, to the extent permitted by law, liability is limited to damage that was foreseeable and typical for this type of contract at the time the contract was entered into.

In all other cases, liability for damage caused by ordinary negligence is excluded to the extent permitted by law.

Mandatory consumer rights remain unaffected.

28. Privacy

Our processing of personal data is governed by our Privacy Policy.

The Privacy Policy explains, among other things:

• what personal data we process;
• how work data is stored;
• when information is transmitted to external services;
• our use of Google Gemini;
• analytics and marketing technologies;
• payment processing;
• retention periods;
• international data transfers; and
• your data protection rights.

29. Changes to These Terms

We may update these Terms where there is an objective reason to do so.

Such reasons may include:

• changes in applicable law or regulatory requirements;
• changes required to maintain or improve security;
• changes to Kobe functionality that require the contractual description to be updated;
• changes to third-party services that materially affect Kobe.

We will not use this provision to retroactively remove rights that you have already acquired or impose new payment obligations without your agreement.

Where a change materially affects an ongoing paid subscription, we will provide reasonable advance notice and, where required by applicable law, provide that notice on a durable medium.

Where applicable law requires your agreement to a contractual change, the change will not become binding without that agreement.

Mandatory consumer rights remain unaffected.

30. Governing Law

These Terms and the contractual relationship are governed by the laws of the Federal Republic of Germany.

If you are a consumer habitually resident in another country, this choice of law does not deprive you of mandatory consumer protection rights available to you under the law of your country of habitual residence.

31. Users Outside Germany

Kobe may be offered to users in, among other places, the European Union, the United Kingdom and the United States.

Mandatory consumer rights that cannot be excluded under the law applicable to you remain unaffected.

Where mandatory local law provides more favorable or additional rights, such mandatory provisions apply.

32. Dispute Resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board unless participation becomes mandatory under applicable law.

Your mandatory right to bring proceedings before a competent court remains unaffected.

33. Severability

If any provision of these Terms is wholly or partially invalid or unenforceable, the remaining provisions remain unaffected.

The applicable statutory rules will apply in place of the invalid or unenforceable provision.

Nothing in this clause is intended to preserve or extend any provision beyond what is permitted by applicable law.

34. Contact

For questions relating to Kobe, these Terms, payments, subscriptions, cancellations or refunds, contact:

Kobe UG (haftungsbeschränkt) Pauline-Staegemann-Straße 2 10249 Berlin Germany

Email: support@getkobe.ai